Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unix5yfIijZyl@fiMicDGQSaG.muniGkSZhBdYC.cz(4346, 4348) - Unix stations/servers/services and network -
wins3-Ukw40h@fij6=Z-fIKZ.muniAwEKQKI_Y.cz(4644) - windows stations and servers, licensed software -
wifidYO2W66e0@fiGx66-ynFF.munixtuvLKS94.cz(4348, 4346) - wireless network -
webmaster=LySXeopV@fiZs_gAL8X_.muniBWHQk2pAz.cz(4346, 4348) - faculty websites -
gitlabBVaDbRNo8@fiUjYIwl72Y.muni_vpMH9pHC.cz(4346, 4348) - GitLab FI -
avtB2WAUL01e@fi4V8fZ2vm6.muniib5Eda=T7.cz(6183, 7150) - audio-video technology -
techHtVKifW1S@fiOtdIZPCMP.munio3Ed4RR=h.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budBOyokZWM0@fiVpgXlBHsH.muniAsjyX91qm.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepcelEqUxc9=D@fiChcFsWyOK.munimFCFHFxIn.cz(1810, 8962) - reception staff -
uklidySf1QnUY2@fiv3Vt8Gnr7.muniQWYTotLIv.cz(6095) - cleaning service -
videoCdFcxI7-j@fiJuUY0UHhL.muniM7EZ-LFJy.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixs8kzRHsGS@fignCblZDF_.muniB=c9eFXRJ.cz, and
winwi12MmozV@firbQVBunNJ.muniaGq_DgVch.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app