Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixL19C7tELS@fiqDzHGktZD.municx9idJVq0.cz(4346, 4348) - Unix stations/servers/services and network -
winbvffYso6a@fikbT3tZh1d.muniZ_wqgYh7z.cz(4644) - windows stations and servers, licensed software -
wifiaRZe8ggu9@fiiVvhx6Cke.muniP0D1cOIkS.cz(4348, 4346) - wireless network -
webmasterD8R_CKCYU@fiKorEFqDkF.munithJsg_BtD.cz(4346, 4348) - faculty websites -
gitlabfTLM6cYUh@fikYg2cfNbp.muniqkHyXBO4P.cz(4346, 4348) - GitLab FI -
avthfUkkx0fO@fiv7kty-nmF.muniWsaEzdQHM.cz(6183, 7150) - audio-video technology -
techBSQhmsjPg@fiHKkiXumvx.muniRYWtvcalp.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budRQcCBDb75@fi4de7Ogjnj.munidHQ_adA4j.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepcetSbS3B05L@fin8F37votS.munir8db45E2=.cz(1810, 8962) - reception staff -
uklid9LWrTDJg3@fiy-HJwKn0S.muniqRiZXWCWm.cz(6095) - cleaning service -
videoOTbTjbRJ8@fiUSUGRXxeL.muniWv2=uS8Jz.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixe-tjRIHC0@fiscp88zga7.munib_XNq492S.cz, and
win82PNsYceq@fif9ph=Cu9t.muni5dZSHTz5s.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app