Addresses for submitting questions and reporting problems
Faculty technical email contacts
There are several specific addresses for reporting problems. Selecting the correct one will expedite the resolution of your request:
-
unixqx0-tLXUD@fiuhsnNxpA2.muniyrai7-LSI.cz
- Unix stations/servers/services and network in general -
winXUcZzLQZW@fiD0qe-fYeA.munixf_77Pe=G.cz
- windows stations and servers -
wifiGM8P5NeuF@fib9G8XXtir.muniR-PVKg6G0.cz
- wireless network -
webmasterijJlCq-8Z@fiLPrItdaJV.munihQ2h994oW.cz
- faculty websites -
gitlabfkTXrtEU4@ficrykaeu0b.munijhAve3=FO.cz
- GitLab FI -
avtGuHZ-omFI@fiX9vz6xkrt.muniKtQJKoAaV.cz
- audio-video technology -
techUuAh6cqeT@fiUTHhQpGki.muniJ6BSpu6dn.cz
- Hardware maintenance of computers and classrooms, replenishment of printers -
budfTBudloJy@fi=d2hqcelh.muni3X5kGZ8W6.cz
- technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepce0_AoesV0c@fiLkhSAM-oO.muniXTRlpRuk0.cz
- reception staff -
uklideX-dinmXL@fiOWeUJeHhZ.muniJkGiq8Wh9.cz
- cleaning service -
videoh10AyKD30@fiotYanU-3V.muniORr4rQPUA.cz
- video support for teaching
In case of problems with the operation of shared devices (e.g. network printers), please write to both
unixhDOnt3LGH@fiwbh-9c8YH.muniqN3R3gxKX.cz
, and
winzkxS9hRRI@fiPpUI82JYy.muniPelR7E0s6.cz
(or as appropriate). You can check the presence of a major problem with IT services in the
FI Service Status Report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app