Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unix9jt4zKdJG@filskv40FLq.munip=DrZBTl8.cz(4346, 4348) - Unix stations/servers/services and network -
winkph2knKw5@fiXfv81T7Ei.muniwTjw=9WC_.cz(4644) - windows stations and servers, licensed software -
wifixqIpUNXpm@fiFuKducGtn.muniRDN25a8gB.cz(4348, 4346) - wireless network -
webmasterNNjsjJzOK@fiK97vOy7=r.muninMlkgtxXL.cz(4346, 4348) - faculty websites -
gitlab9yqGO0XPA@fi0bHLRv69e.munigXpTe_rzb.cz(4346, 4348) - GitLab FI -
avt2kJ-ocy1B@fiOaGUGuIxQ.munilWumKr49Q.cz(6183, 7150) - audio-video technology -
techre6EcO1dg@fi5t2kcro6d.munigQgvnyKeW.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budkUvU4NT6t@fi87Otk=Lv=.muninqWV0LPbH.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepcejdCmHA1e=@fim5O9pC=uT.muniy6SXURhiq.cz(1810, 8962) - reception staff -
uklidAkSl1Ip38@fiJpT787wWB.muniia8fNT=gd.cz(6095) - cleaning service -
video1JUGD81JA@fi8L2r-RytV.munierh27J8wG.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unix1Y9po3BMJ@fiCObJfURB0.muniOX=tslJ16.cz, and
winayZM0Edtr@fiC9lkJqaBT.munitP0gxTtfj.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app