Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixLVmhdL363@fiuKIGIycYf.munirnG-nX_JP.cz(4346, 4348) - Unix stations/servers/services and network -
winQad8CYvMS@fiPro=HlXSo.muniWjz8PX-cD.cz(4644) - windows stations and servers, licensed software -
wifi6Cx6eAIkO@fiMWEOOy68Z.munij4GM3n24U.cz(4348, 4346) - wireless network -
webmaster9MC5=Hind@fiI9gX6ohG2.munikhyPO=bGw.cz(4346, 4348) - faculty websites -
gitlabT3fjaZqzs@fih1Qf1=m5b.munio8BvZQkZa.cz(4346, 4348) - GitLab FI -
avtgeILdviy5@fiz30ge2z16.muniq_5wQU4iV.cz(6183, 7150) - audio-video technology -
techTHZFRUw-C@fib=gySIVvt.muniLQ2uOm5qp.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
bud4Dw6Htevl@fiky_XBZj-w.munikxJn9bOBG.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepceZdOq2kgqi@fiL_f400l5b.munii3_eYtycO.cz(1810, 8962) - reception staff -
uklidykDmzPnN5@firUa9OgZvs.muni-Orjx57v7.cz(6095) - cleaning service -
videoJgFIB7GdG@fib3g0H6LpA.muniLrhvgQw9T.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixKPc7d7jSa@fiVjtwZPGI4.munizxZVEwbxp.cz, and
winBHW7C1z2j@fiVz43z=CY_.muni7155eG5qX.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app