Addresses for submitting questions and reporting problems
Faculty technical email contacts
There are several specific addresses for reporting problems. Selecting the correct one will expedite the resolution of your request:
unixm-X9oDObU@fidQ14uwQAr.muniL-EX5iWem.cz- Unix stations/servers/services and network in general
winm-4OIEYW-@fiSqFl4VqMl.muniFTxdEp0ET.cz- windows stations and servers
wifitqPlg=Z3J@fiWcx00sbY_.muniw6T1TXQeS.cz- wireless network
webmasterXvfMrvIkI@fiT_6wwIoZS.muniyaIDv=ZNZ.cz- faculty websites
gitlabj4rv5A6oq@fimWAQLzzwU.munidjNheaYxe.cz- GitLab FI
avta_YUVW-0E@fiY8NOkXha-.muni62BOc1O7H.cz- audio-video technology
tech7N3Gl9Qfs@fiDBbL44Goa.muniRUQQ0S-m6.cz- Hardware maintenance of computers and classrooms, replenishment of printers
budo950DU45b@fiThRuZELP3.muni5Pv-iD=On.cz- technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.)
recepceLTwo-8JOR@fiC2V4iFIi7.muniaDDIW_dsj.cz- reception staff
uklidwXCE-grDk@fiMbo1LTVyx.munigM=xH1Qsw.cz- cleaning service
videopWQ-FKLAn@ficCkDA_vkJ.muni=FhB34y3d.cz- video support for teaching
In case of problems with the operation of shared devices (e.g. network printers), please write to both
win_bnIX33Hw@fiE5soZ1rgP.muniw9830phk_.cz (or as appropriate). You can check the presence of a major problem with IT services in the
FI Service Status Report (we are automatically notified of problems reported here).
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app