Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixIPeeOuBKy@fi733qimCG4.muniw6GnimJ8O.cz(4346, 4348) - Unix stations/servers/services and network -
winMOJeJnN=X@fisFWGqvONF.muniVrWsNj5OJ.cz(4644) - windows stations and servers, licensed software -
wififQz6t3jEH@fi=tRqSB_hi.muniu=gALz42E.cz(4348, 4346) - wireless network -
webmaster_tLJ40TCp@fi6szK10xp1.munil5aCAsrCB.cz(4346, 4348) - faculty websites -
gitlabW7WIfHhKF@fi_63TdNKGU.munihOFWJXug7.cz(4346, 4348) - GitLab FI -
avtPnUT9rqfW@fi4JsgnGD5P.muniBcJJv_ycD.cz(6183, 7150) - audio-video technology -
techlN=uJgzd3@fijRH=CqAd1.muni6pYO3IrNk.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budl31=0jkpE@fiYKlln2Xlc.muniC9kZjoSa7.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepce=qJ5=IO2D@fi9a3tRC5xW.munig6s4=Q1XC.cz(1810, 8962) - reception staff -
uklidKlZxwR5hz@fiwMYMW6YEF.muniqV6exrrV6.cz(6095) - cleaning service -
videoigq-4SiL=@fiYYcDC=DTl.muniRx6pi8Oe1.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixlNmyHIA8O@fi0xLfiPzur.muni8_EPla3fX.cz, and
win=9EKUMA9Y@fiUmh1BaN47.muniXP1CnYypI.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app