Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixw5x3oZiYZ@fio-lq3VfL8.muniZMAQbtfzO.cz(4346, 4348) - Unix stations/servers/services and network -
winZ_oHrSbRF@fi7Ioo8NjDY.munia_NOFRDmX.cz(4644) - windows stations and servers, licensed software -
wififhy5CIf8S@fiBehyBANdU.munieRaKJNYsF.cz(4348, 4346) - wireless network -
webmaster8aTbqvnTe@fizQkXcZqtg.muniZDLb1k7Qr.cz(4346, 4348) - faculty websites -
gitlabv5wNc1P36@fi2DulHCSj_.muniS4drPukkz.cz(4346, 4348) - GitLab FI -
avtyZiqyEgkK@fikgsO1GcZZ.muniV9m933ylq.cz(6183, 7150) - audio-video technology -
techgMUPnSkjG@fizb9GsGR0m.muniN7gzUGQ9P.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
bud=KuXSt5_H@fiXd_3Ab1d6.muni5XTfnookB.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepceD9EcDshV=@fiCk-XJxo0P.muniTJFakGMuF.cz(1810, 8962) - reception staff -
uklidfJios0JGw@fit7v7WVdji.muni8cQe16NAQ.cz(6095) - cleaning service -
videoobjhRkAmy@fiGoV9KABvx.muniSyZL5LqRP.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixQX2a72LZ5@fiUpYoz=tIh.muniKzqg=tfOp.cz, and
winzhOO2QoWy@fi7_J_gSCMd.muniBb8dE88LA.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app