Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixnGspOyx_H@fiHK5aEZub5.muniEhpeVt-4x.cz(4346, 4348) - Unix stations/servers/services and network -
win1iROT6abM@fi15Oal4Fvn.munijVwnZhoXb.cz(4644) - windows stations and servers, licensed software -
wifiMIiBgb9Ma@fijHRRbDb2v.muniAF6D8BgPU.cz(4348, 4346) - wireless network -
webmasterQiFWqbWTY@fiqYoEFzTIz.muni0Wrfn1_k1.cz(4346, 4348) - faculty websites -
gitlabJOGDRx25D@fi6faHlURyN.muniWtW_ertc=.cz(4346, 4348) - GitLab FI -
avtukBcBczLs@fi8IQyyFgEw.munigBUcWAZbe.cz(6183, 7150) - audio-video technology -
techoPo8j4VR2@fi65JW=yZth.muniy5xMgf0SS.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budTIu5E8e=Y@fiGZBm42crk.muni91KnxWuyQ.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepce3h7ezgWVx@fimnBn8wEHy.muniZ_s1G-VMm.cz(1810, 8962) - reception staff -
uklidvAX1ZYepn@fikxbk=GN=d.munihccM7=2ZV.cz(6095) - cleaning service -
video1VVhq4RiA@fi=jHI1vpuI.muni9pxYqxN45.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixrMe0okN0b@fiV52oFB5Ho.muniXEyeOboD9.cz, and
winIwWa1mCdy@fiJYLWrcAPW.munia0z4u555a.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app