Translated using DeepL

Machine-translated page for increased accessibility for English questioners.

Addresses for submitting questions and reporting problems

Faculty technical email contacts

There are several specific addresses for reporting problems. Selecting the correct one will expedite the resolution of your request:

  • unix@fi.muni.cz (4346, 4348) - Unix stations/servers/services and network in general
  • win@fi.muni.cz (4644) - Windows stations and servers
  • wifi@fi.muni.cz (4348, 4346) - wireless network
  • webmaster@fi.muni.cz (4346, 4348) - faculty websites
  • gitlab@fi.muni.cz (4346, 4348) - GitLab FI
  • avt@fi.muni.cz - audio-video technology
  • tech@fi.muni.cz (4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies
  • bud@fi.muni.cz - technical problems in the building (window can't be opened, blocked sink, air conditioning, wrong time of the clock, etc.)
  • recepce@fi.muni.cz - reception staff
  • uklid@fi.muni.cz - cleaning service
  • video@fi.muni.cz - video support for teaching

The flaps are in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346). However, please prefer emails over phone calls.

In case of problems with the operation of shared devices (e.g., network printers), please write to both unix@fi.muni.cz, and win@fi.muni.cz (or as appropriate). You can check the presence of a major problem with IT services in the FI Service Status Report (we are automatically notified of problems reported here).

Netiketa

  • Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
  • Use Reply All - The same reasons as above apply.

Discussion forums

You can also use the discussion forums in the MU IS to report problems and send suggestions:

Other contact addresses