Addresses for submitting questions and reporting problems
Faculty technical email contacts
There are several specific addresses for reporting problems. Selecting the correct one will expedite the resolution of your request:
-
unixL5D5Hzolq@fi9wbDRRcU-.muni18OA-2CwW.cz
- Unix stations/servers/services and network in general -
wink5D3TSgO3@fiUhZxNGHhn.munirZhxukKW2.cz
- windows stations and servers -
wifiOjYzGViwM@fiwa4aW8JfM.munio31PXBspi.cz
- wireless network -
webmasterbCyfZ=Unl@fiVEZKo_i-8.munialV2ePzEz.cz
- faculty websites -
gitlabVJj_DUwJK@fiBwoocJiKs.muni23xiSN1JC.cz
- GitLab FI -
avtiRneCAmyH@fi6ysURVRAH.munic6cFcIdD8.cz
- audio-video technology -
techwVJUvUFmT@fioN4B9BRQK.muniskXH3fXwL.cz
- Hardware maintenance of computers and classrooms, replenishment of printers -
budPLFDGgJwK@fiOMo1xkqO8.muniCZzzkv7mI.cz
- technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepce8dwrKX6v9@fi-wdEYSVu=.munivEH19C9Fg.cz
- reception staff -
uklidUhWNXPErZ@fiACu68wpCV.munitdzAeoXdG.cz
- cleaning service -
videoWZV9UJrsY@find65346x=.munioxO5gLEJO.cz
- video support for teaching
In case of problems with the operation of shared devices (e.g. network printers), please write to both
unix4uWvWZI0J@fiAPmAzt3G8.muninj2FmX_m=.cz
, and
winMcEbi5I26@fiDUC3Xz50R.munin961NlDQb.cz
(or as appropriate). You can check the presence of a major problem with IT services in the
FI Service Status Report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app