Machine-translated page for increased accessibility for English questioners.
Technical contacts
Email addresses and phone numbers
There are several technical support addresses/phone numbers. Selecting the correct contact will speed up the resolution of your request:
-
unixj2RhwlGXq@fix2Bv3rg=K.munigh1L=kbSz.cz(4346, 4348) - Unix stations/servers/services and network -
winU5r8yCR0A@fisxOlEGQsQ.muniBv83i2u2u.cz(4644) - windows stations and servers, licensed software -
wifi7ULU9cqqk@fiIGg3110DQ.muniggNxmNzle.cz(4348, 4346) - wireless network -
webmasterwAgJ7McT8@fiQm4NO5ASv.muniLdPqzvsZy.cz(4346, 4348) - faculty websites -
gitlab26EMtjhUH@fimPEu=YxZV.muniIu3ieVSrC.cz(4346, 4348) - GitLab FI -
avtJyCY87L7B@fiqk55NSLro.muni_fHn5d4_A.cz(6183, 7150) - audio-video technology -
techWWHWj8mWQ@fi3rwtLCEkp.muniS3OArV1zW.cz(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
budkzQN97FQp@fiRgfAnZDEA.munijhdEtjO=J.cz(1829, 1809) - technical problems in the building (window can't be opened, clogged sink, air conditioning, wrong clock time, etc.) -
recepcedeB1DFSfa@fiRMy3rJKCv.muni1EFMeCdFK.cz(1810, 8962) - reception staff -
uklidwiVAY=fLi@fif1PXd0Ltt.munioUvE34erb.cz(6095) - cleaning service -
videoq34edQnM0@fi6BLVUU_28.muniTSx8aQHqw.cz(6183, 7150) - recording of classes
Phone flaps are listed in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346 = +420549494346). However, please prefer emails over phone calls if possible.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unix7UiCvP-Xn@fiDm6JBhpeN.muniuJadTQ2UC.cz, and
winWPhtUgomC@fi3oPFieUFU.muniEB=px=AXn.cz (or as you see fit). You can check the presence of a major problem with IT services in the
FI service status report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app