Addresses for submitting questions and reporting problems
Faculty technical email contacts
There are several specific addresses for reporting problems. Selecting the correct one will expedite the resolution of your request:
-
unix8MME2Xe8-@fi80KMQXmho.muniSDzrq7p3O.cz
(4346, 4348) - Unix stations/servers/services and network in general -
winvSuRclHya@fiTveyBnQEE.muniXxonzlFBo.cz
(4644) - Windows stations and servers -
wifio1NJgbGrG@fiqPJgjQ2KX.muni62f3DteiM.cz
(4348, 4346) - wireless network -
webmasterZNT-6Mi7c@fiHXPT8nT3y.munio1zD8Gj0Z.cz
(4346, 4348) - faculty websites -
gitlabOPEh_Om-a@fi19rNpkcQX.muniJ_dzuCVfG.cz
(4346, 4348) - GitLab FI -
avtd7zVjvU_p@fipxwyXDzpJ.muni1oKf02FAr.cz
- audio-video technology -
tech2RAu2YqsJ@fi8kfHdRU5A.muniONWQeZZF4.cz
(4372) - hardware maintenance of computers and classrooms, replenishment of printer supplies -
bud5GtxDkddP@fimAtJP6Z40.munin5V4Rv_D_.cz
- technical problems in the building (window can't be opened, blocked sink, air conditioning, wrong time of the clock, etc.) -
recepceRRdglZX=a@fiRF-m-Th_T.munixVlTXbeAo.cz
- reception staff -
uklidcGYlK2CbL@fitBreka48=.munipKtJfavs=.cz
- cleaning service -
videojBe3TxBEK@filxFB0-cfc.munie5X-ds=Nx.cz
- video support for teaching
The flaps are in parentheses. Outside the MU phone network, prefix them with 54949 (4346 → 549494346). However, please prefer emails over phone calls.
In case of problems with the operation of shared devices (e.g., network printers), please write to both
unixmxrRMu3Zk@fi7M6Kmx5uF.muniq44EbWEee.cz
, and
winby8O1UhHa@fit15xy-QB=.munij1DJX49qo.cz
(or as appropriate). You can check the presence of a major problem with IT services in the
FI Service Status Report (we are automatically notified of problems reported here).
Netiketa
- Use bulk addresses, not personal addresses - Contacting all authorized persons will expedite the resolution of the request. In particular, this also allows for substitutability and prevents delays in resolving the matter in case of holidays, etc.
- Use Reply All - The same reasons as above apply.
Discussion forums
You can also use the discussion forums in the MU IS to report problems and send suggestions:
- For Windows computers
- For Linux/macOS computers
- For WiFi connection
- or use the FI Suggestion Board app