FI MU Study Catalogue 2025/2026

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Software Systems and Services Management

follow-up master's program (English) with specializations

The study program develops a unique competency profile based on the integration of knowledge from multiple domains (a so-called T-shaped profile), which are essential for managing service development and are in high demand across the labor market. A distinctive feature of the program is its focus on both strategic and operational management related to the targeting, design, implementation, and operation of software systems and services within organizational contexts and diverse settings — potentially with an emphasis on secure operation or IT service delivery.
In addition to deepening the theoretical and technological foundations and the practical software development skills acquired at the bachelor’s level, the master’s program adds further dimensions such as team, project, and process management, communication, soft skills, and essential knowledge for operating in economic and business environments — including the basics of marketing, management, and more.
Within the Smart Service Design and Systems Thinking specialization, students acquire the knowledge needed to apply artificial intelligence and machine learning in service design. The focus is not on AI development itself, but rather on its practical application. A key aspect is the emphasis on systems thinking and, in particular, a holistic approach and its use in driving innovation in service-oriented domains. Experts with this profile are increasingly sought after not only in IT companies but across a broad range of organizations, including municipal and governmental institutions.
The second possible specialization is Cybersecurity Management, which provides a multidisciplinary education that extends core cybersecurity knowledge and skills with the ability to understand legal contexts and to implement organizational, legal, and procedural measures in a variety of organizations.

Graduates find employment in companies and organizations of various types and sizes, while also receiving motivation and basic preparation for launching their own innovation-driven entrepreneurial ventures. A significant competitive advantage of graduates from this specialization lies in their ability to address complex challenges related to the development and management of systems and services, drawing on the competencies acquired during their studies. Their profile naturally qualifies them for managerial roles such as Chief Information Officer (CIO), project manager, or risk manager, and increasingly also for positions such as Service Designer or, preferably, Service Architect – a role that requires an understanding of the interrelations among services and the ability to manage an entire portfolio of interconnected service offerings. Graduates can be employed across a broad spectrum of organizations, including municipalities and public institutions, as well as in their own entrepreneurial ventures. In the Cybersecurity Management specialization, anticipated career roles include Cybersecurity Manager, positions in system administration and the operation of cybersecurity monitoring centers (SOC), as well as roles focused on managing the security aspects of IT service design or contributing to cybersecurity education and training.

Requirements for successful graduation

Compulsory courses of the program

PA017 Information Systems Management
PV206 Communication and Soft Skills
MV013 Statistics for Computer Science
PA152 Efficient Use of Database Systems
PA179 Project Management
PV215 Management by Competencies
SOBHA Defence of Thesis
SZMGR State Exam (MSc degree)
SA100Reg Registration for SA100
SA100 Internship - Management
Security Pass at least 1 course of the following list
PV079 Applied Cryptography
PV080 Information Security and Cryptography
Management Pass at least 1 course of the following list
PA182 Managing in Reality
PV214 IT Service Management Based on ITIL
PV237 Strategy and Leadership
PV271 Risk Management in IT
PV203 IT Services Management

Specialization: Smart Service Design and Systems Thinking

The Smart Service Design and Systems Thinking specialization (which can be loosely translated as Design of Smart Services and Systems Thinking) reflects the current significant shift from the traditional IT design paradigm towards IT-as-a-Service, and from a product-oriented economy to a service-oriented one. At the core of this specialization lies a multidisciplinary perspective: students not only acquire solid IT knowledge, but also develop the skills necessary to understand complex problems in context—spanning marketing, management, finance, or law—alongside essential communication competencies. Moreover, students gain the knowledge needed to apply artificial intelligence and machine learning in service design. The focus is not on developing AI technologies per se, but rather on acquiring skills for their practical application. A key aspect of the specialization is its emphasis on systems thinking and, in particular, a holistic approach and its use in managing innovation in the service domain. Experts with this profile will be increasingly in demand not only in IT companies, but across a broad range of organizations, including municipalities and public sector institutions.

Compulsory courses of the specialization

IV124 Complex Networks
PA015 AI for Software Professionals
PA116 Domain Understanding and Modeling
PA194 Introduction to Service Science
PA181 Smart Service Design and Implementation
PV207 Business Process Management
Innovation thinking Pass at least 2 courses of the following list
PV298 Service and Systems Thinking
PV299 Service Innovation Management
Soft skills Pass at least 2 courses of the following list
ESF:MPV_COMA Communication and Managerial Skills Training
PV236 Time Management and Effectiveness
PV209 Person Centered Communication
IV064 Information Society
PA212 Advanced Search Techniques for Large Scale Data Analytics
PV263 Intercultural Management
Marketing Pass at least 1 course of the following list
PV216 Marketing Strategy in Service Business
PV240 Service Marketing

Recommended course of study

Fall 2025 (1. term)
Spring 2026 (2. term)
Fall 2026 (3. term)
Spring 2027 (4. term)

Specialization: Cybersecurity Management

The Cybersecurity Management specialization addresses the growing challenges of data processing extending beyond clearly defined system perimeters (e.g. affecting critical infrastructure), as reflected in the evolving field of cybersecurity. It enables a distinctive interdisciplinary overlap that encompasses not only technical, but also societal and legal aspects of cybersecurity.
The aim of this specialization is to prepare graduates for professional roles that require a deeper understanding of cybersecurity challenges and the ability to handle tasks involving technological, legal, and organizational dimensions. Typical career paths include roles such as Cybersecurity Manager, positions in system administration and security operations center management, as well as roles related to managing the security aspects of IT service design or cybersecurity education and training.

Compulsory courses of the specialization

IA174 Fundaments of Cryptography
PrF:MVV60K Cybersecurity Law
PA197 Secure Network Design
PA211 Cybersecurity Operations
PV079 Applied Cryptography
PA018 Advanced Topics in Information Technology Security
PrF:SOC022 European Cyberlaw
IV128 Online Communication from Social Science Perspective
Cybersecurity Pass at least 1 course of the following list
PV204 Security Technologies
PV210 Cybersecurity in an Organization
PV297 Cybersecurity Training

Recommended course of study

Fall 2025 (1. term)
Spring 2026 (2. term)
Fall 2026 (3. term)
Spring 2027 (4. term)