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Addresses for asking questions and reporting problems

Faculty technical e-mail contacts

There are several specific addresses for reporting problems. Choosing the right one will speed up the processing of the application:

  • unix@fi.muni.cz - Unix stations / servers / services and network in general
  • win@fi.muni.cz - windows stations and servers
  • wifi@fi.muni.cz - wireless net
  • webmaster@fi.muni.cz - faculty websites
  • gitlab@fi.muni.cz - GitLab FI
  • avt@fi.muni.cz - audio-video technology
  • tech@fi.muni.cz - hardware maintenance of computers and classrooms, replenishment of material for printers
  • bud@fi.muni.cz - technical problems of the building (it is not possible to open the window, clogged sink, air conditioning, etc.)
  • recepce@fi.muni.cz - reception staff
  • uklid@fi.muni.cz - cleaning services
  • video@fi.muni.cz - video teaching support

In case of problems with the operation of shared devices (eg network printers), write how to unix@fi.muni.cz , so on win@fi.muni.cz (or at your discretion). You can verify the presence of a major problem with IT services at overview of the state of FI services (We are automatically notified of the issues reported here).

Netiquette

  • Use bulk, non-personal addresses - Contact all authorized people to expedite your request. In particular, it also allows substitutability and prevents delays in resolving the case in the case of leave, etc.
  • Use Reply All - The same reasons apply as above.

Discussion forums

You can also use discussion forums in the MU IS to report problems and send suggestions:

Other contact addresses