Service systems, modeling and execution
Nowadays, the world economics is converting from a product based towards a service oriented conception. In the product economies, the main stress is put to a transfer of an ownership from a producer to a customer. This act takes a short time and a closer relationship between stakeholders is usually not being developed. Service oriented economies lie on service providing. Customer and provider cooperate to achieve agreed goal, which can be changing continuously. Long lasting relationships are maintained and win-win strategy is supported.
Services and service systems were recognized years ago and the main effort now lies in defining the science of service. Our research is focused on service systems which are the main elements of service economy and are the carriers of service. We are analyzing domains and designing suitable service systems and also looking for methods and procedures for integration of service systems.
Main research priorities
- Service system design and modeling
- Development and implementation of prototypes of service systems
- Domain analyses
- Integration of service systems
- Service management
- Service oriented strategies
- Service life cycle
Information for students
Service systems are rapidly developing domain these days. It is open for research to both bachelor and master students who are welcome to join our group. More detailed information could be obtained from any member of our group.
Research group members
Service Systems Laboratory
The laboratory deals with basic and applied research in service systems and also domain of SSME (Service Science, Management, and Engineering). It supports cooperation with academic and commercial partners in the expanded use of research results and of trained specialists.
The laboratory is open for all applicants from bachelor or master degree.
Cooperation with other institutions
Members of our group are cooperating with
- University of Porto, Faculty of Engineering
ContactRNDr. Zdenko Staníček, Ph.D.