Phase goals
The Operations phase has two major goals:
- The solution must be put into operation in its operating environment.
- The operability of the solution must be ensured.
Frequently, the first thing to do is prepare and conduct pilot operations and then ensure productive operations.
Whether this phase is conducted at all and if so, to which extent, depends on whether or not the client has commissioned it. In any case, you should avoid "sliding" into operations support not commissioned by the client and try to keep your project clearly separate from a maintenance project (which requires separate commissioning).
Documents
Release notes The purpose of these documents is to notify the customer of new releases.
stdSEM release note
Test reports The purpose of these documents is to document the conducted regression tests and their results.
stdSEM test report Acceptance report The acceptance of maintenance releases has to be documented in the form of an acceptance report
stdSEM acceptance report |
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Important phase-neutral themes: . |
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Change management A CCB should decide upon fault clearance and change requests . |
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Configuration management Now, at the latest, is the time when well-established processes with tool support pay off . |
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Test Conducting regression tests always implies test automation . |
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