Customer-Specific Process Models
What are customer-specific process models?
It is frequently the case in Siemens AG PSE that projects
are executed using development methods specified by the
customer / client. This is a reflection of many clients'
wish to employ uniform standards throughout all their
projects. Popular customer-specific process models
include SEPP, SNI-PHB, SNI-MHB, etc.
If the client requests the compliance of specified
development methods, we must naturally adhere to these.
Two things must be taken into account, however:
1. The frame phases are nevertheless mandatory
Even if the customer-specific methods are used, the frame
phases (Initiation and Termination)
required by SEM must be executed. Each project must be
initiated and terminated by us, even if the customer does
not request this.
2. The QA plan is always mandatory
Even if a customer-specific development method does not
explicitly require a QA plan, we must nevertheless draw
up a QA plan. This is done in our own
interests and to reinforce our results (irrespective of
the fact that this is a requirement of our QM system).
The QA plan must always set out the mandatory nature
of the customer method and refer to the external quality
documentation.
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