Customer-Specific Process Models

What are customer-specific process models?
It is frequently the case in Siemens AG PSE that projects are executed using development methods specified by the customer / client. This is a reflection of many clients' wish to employ uniform standards throughout all their projects. Popular customer-specific process models include SEPP, SNI-PHB, SNI-MHB, etc.

If the client requests the compliance of specified development methods, we must naturally adhere to these. Two things must be taken into account, however:

1. The frame phases are nevertheless mandatory
Even if the customer-specific methods are used, the frame phases (Initiation and Termination) required by SEM must be executed. Each project must be initiated and terminated by us, even if the customer does not request this.

2. The QA plan is always mandatory
Even if a customer-specific development method does not explicitly require a QA plan, we must nevertheless draw up a QA plan. This is done in our own interests and to reinforce our results (irrespective of the fact that this is a requirement of our QM system).

The QA plan must always set out the mandatory nature of the customer method and refer to the external quality documentation.


Siemens AG Österreich, Program and Systems Engineering PSE
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Last modified: 08/27/98 15:41
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