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QM Manual of Siemens AG Österreich, QA Process
Manual
QM manual
The QM manual of SAGÖ describes the quality
policy and structure of the QM system operated
by Siemens AG Österreich. The manual is of modular
design and is available online.
QA process manual
The QA process manual of SAGÖ has the same structure as
the QM manual and contains QA process
instructions which apply for all areas of
SAGÖ (SAGÖ part) and those which are PSE-specific (QA
process manual, PSE part). It must be complied with
(mandatory) throughout SAGÖ / PSE. The PSE-specific
process instructions are available from PSE QM online.
Other applicable documents, QA instructions,
external documents
The bottom level in this hierarchy of QA specifications
is occupied by the "other applicable
documents", QA instructions and external documents:
- Other applicable documents generally
consist of detailed descriptions or additional
procedures for the QA process instructions. SEM
has the status of an "other applicable
document"; other examples include the IS
specifications and the audit process manual.
- QA instructions are
drawn up in the organizational units (Division /
Business Unit / Group / Project, etc.) and are
used for the practical concretization of
superordinate QA process instructions. They are
mandatory for the scope defined in the QA
instructions.
- External documents forming
part of the QA specifications include
customer-specific process models (SEPP, PEPP,
SNI-PHB, etc.). The extent to which these
documents are mandatory must be set out in the QA
plan.
Graphic representation of the hierarchy of
QA-specific specifications (example, with external links
in some cases):

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