The paper describes the ITC-irst approach for handling spoken dialog interactions over the telephone network. We will specifically describe the usage of the dialog system within a tele-medicine application scenario. First, the system architecture will be summarized, then we will briefly describe our approach for evaluating confidence measures for each of the words in the ``best path'' provided by our recognizer. Finally, an automatic service for home monitoring of patients affected by hypertension pathology will be described. Patients must periodically introduce data into a database containing their personal medical data. The collected data are managed, according to well established medical guidelines, by an automatic system that can suggest therapies or alert doctors.